The acronym EPOS actually stands for Electronic Point of Sale system. It is a blend of EPOS software and hardware that produces an effective and efficient business process. An EPOS system provides a shop or store owner with a way to track and process sales and other procedures in an easier and more time-efficient way.
EPOS systems also provide a full 360 degree understanding of a businesses performance. They are usually connected to an eCommerce site with a combination of both online and offline, providing seamless stock information and shopping experience.
Complete EPoS system solutions
Many businesses find that the key to a streamlined and successful retail management is utilising a complete EPOS Software and Hardware system
within their business. It has proved essential to have a tailored EPOS software that fits your company needs and targets.
When settling on the most suitable EPOS software for your business, the following step is to choose compatible EPOS hardware.
Most EPOS till software include the following features:
- Integration with your eCommerce website
- Full Stock control and tracking
- Purchase and order processing
- Loyalty programs
- Discounts and Promotions
All businesses are different and you may require some flexibility or a tailored approach. At Easitill we are adaptive and provide scalable EPOS systems and that suit businesses as they grow. We also offer a customisation service to guarantee a best-fit solution for your company.
Best EPOS System Hardware
Depending on the particular needs of your business, you may want to have a different EPOS
hardware setup and elements required within that.
The core hardware includes a terminal screen; this is where you insert orders and process your payments. In the last few years, the cost of touchscreens has reduced and become affordable to businesses and retailers. With the touch screen display integrated, data entry is faster and more intuitive, it also means a keyboard isn’t needed and that training becomes more accessible, with a reduced learning curve.
Other parts and components of EPOS hardware are attached via cables or integrated wirelessly. Some of these elements are:
- Tablet or iPad EPOS: This is portable hardware used to assist with business and sales operations. Suitable for businesses that require more mobility or for possibly smaller shops or stores that have limited space.
- A Barcode scanner: This is an electronic scanner that scans barcodes to recognise product details on an EPOS system. Usually, there are two types of scanner: Multiline and handheld. The Multiline scanners can read barcodes from different angles, which can be faster to process a sale. Multiline is great for shops or stores where they experience lots of quick transactions. Handheld barcode scanners are usually used in an environment with less volume of transactions.
- Lockable Cash drawer: This is a metal drawer to store cash from sales that are generated. The EPOS system itself can control who opens the cash drawer and when, this is to reduce instances of theft by employees.
- Receipt printer: This is an internal printer that prints each receipt to record a customers sale and transaction details
- PDQ Terminal: This is an electronic device that accepts credit card and general card payments in-store.
It’s best to purchase both EPOS hardware and software from the same supplier to guarantee compatibility.
How does an EPOS system work?
An EPOS system is basically a cash register that is integrated with a computer.
The basic function of an EPOS system is to read the barcode on a specific product and then record and calculate the amount that the customer has to pay, which means correct pricing information and swifter service to customers.
The EPOS software will update stock levels, record sales details, and record customer data. The data stored can be valuable to the business owner and provide insight and reports to enable the business to plan. The outputted reports can provide information on the businesses performance and help in company decision-making and strategy.
In the weeks ahead, we will be writing more about how EPOS systems can help grow your business.
We are always happy to discuss your business requirements and how a tailored EPOS system can meet your needs.