Easitill started as a family owned and run business and has approaching 30 years experience in the EPoS and E-Commerce industry. Today Easitill still follows the values of the original business in offering excellent and personal service.
Our support lines 01604 882030 – are open from 9 am to 6 pm seven days a week. We ask that calls at weekends are restricted to emergencies.
Calls to our dedicated telephone helpline will always receive a fast response and one of our support engineers will always provide the support and help that you need.
In addition to the telephone help line, less urgent support requests can be made via email to firstname.lastname@example.org
We are proud to offer our support from internal company resources and do not use third parties to handle calls from our customers.
The majority of calls are resolved remotely without the need for an engineer to visit a customer’s site, but when an on-site call is necessary, we have engineers based in various locations to enable a timely response.
Our support, together with regular updating of our customer’s Easitill software is covered by a licence fee, which is payable annually or on an ongoing monthly basis.